First National Bank of Bosque County (FNBBC) Mobile App Privacy Policy

Last Updated: March 6, 2026

FNBBC Mobile Banking App (the “App”) – powered by Fiserv – helps you control your credit and/or debit cards through your mobile device, making it easy to manage your finances on the go.

The App allows you to:

  • Get real-time balances for your accounts

  • Manage your money

  • View your transactions and statements

  • Make transfers

  • Pay your bills and manage billers

  • Deposit a check

  • Receive alerts

  • Manage cards

This Privacy Policy, in combination with other relevant privacy notices that we provide to you (e.g., pursuant to financial privacy laws), informs you of the policies and practices regarding the collection, use, and disclosure of any personal information that we and our service providers collect from or about users in connection with the App’s website and mobile application (the “Services”).

THE TYPES OF INFORMATION WE COLLECT IN THE APP

Personal Information You Provide to Us:

  • First and last name, address, e-mail, telephone number, and social security number when you create an account.

  • Financial and transaction information, including account numbers, payment card expiration date, payment card identification, verification numbers, and transaction and payment history.

  • Other types of personal information you voluntarily provide, such as feedback or email content.

Personal Information Collected from Third Parties:

  • Information from identity verification services and consumer reporting agencies, including credit bureaus.

Personal Information Collected Via Technology:

  • Device data: Operating system type and version, device model, IP address, browser type, location information, and more.

  • Online activity data: Pages viewed, time spent, and navigation paths.

  • Cookies, web beacons, and local storage technologies to track activity and preferences.

Location Information:

  • Collected if location services are enabled on your device, even when the app is closed, for fraud detection purposes.

HOW WE USE YOUR INFORMATION COLLECTED IN THE APP

General Use:

  • Facilitate account creation, secure and maintain accounts.

  • Provide the Services requested.

  • Improve user experience and send notifications (e.g., security, support).

  • Send surveys, offers, and other promotional materials related to the Services.

Compliance and Protection:

  • Comply with applicable laws.

  • Protect rights, privacy, safety, or property.

  • Prevent fraudulent or illegal activity.

Creation of Non-Identifiable Data:

  • De-identified information used to enhance products and services.

DISCLOSURE OF YOUR PERSONAL INFORMATION

Third Party Service Providers:

  • Shared with third parties who perform services for us, including technical support and quality assurance.

Authorities and Others:

  • May disclose information to law enforcement, government authorities, and private parties for compliance and protection.

LINKS TO OTHER SITES

The App may contain links to third-party websites. These links are for convenience, and we are not responsible for these sites’ privacy practices.

YOUR CHOICES REGARDING YOUR INFORMATION

Access, Update, or Correct Your Information:

  • You can update or correct your information through your account settings.

Opting Out of Communications:

  • You can opt-out of email or SMS communications and manage your marketing preferences.

Opting Out of Location Tracking:

  • You can stop location tracking via your device settings.

SAFEGUARDS AND RETENTION

We implement reasonable security measures but cannot guarantee complete security of your information transmitted via the internet.

A NOTE ABOUT CHILDREN

The Services are not intended for individuals under 18, and we do not intentionally collect personal information from children.

PRIVACY POLICY UPDATES

This Privacy Policy is subject to revisions, and changes will be effective after 30 days’ notice.

CONTACT US

For questions or complaints, contact us via email at customerservice@fnbbosque.com or by mail at:

First National Bank of Bosque County
PO Box 278, Valley Mills, TX 76689